Wraparound Blog

Understanding Turnover in the Behavioral Health Workforce: What the Research Says

March 05, 2024 | NWI

Across the country, we frequently hear that Wraparound providers have difficulties with workforce retention, recruitment, and re-training. The important role of the care coordinators and supervisors is undeniable. Yet, the behavioral health workforce’s longstanding issue with high turnover rates had led to far-reaching implications, further exacerbated by the COVID-19 pandemic.

The National Wraparound Initiative and the National Wraparound Implementation Center have begun a new project examining turnover in Wraparound—including its causes and impacts, as well as strategies to address it. An early step in this project has been to review existing relevant research. A summary of this review is now available in a new paper on the NWI website.