News from the Field

The Expanded Role of Telehealth for Behavioral Health

June 13, 2022 | NWI

At its pandemic peak, telehealth represented 13% of outpatient visits between March and August of 2020. As in-person care resumed, telehealth began to represent a smaller share of outpatient care (8% between March and August 2021). While many continue to envision an expanded role for telehealth in the delivery of care following the pandemic, there remains considerable uncertainty in what services will be available, where and how providers will be able to practice, how benefits will be structured, and how providers will be paid.

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