April 13, 2017 | Jeremy Becker
QUESTION: We have a lot of youth records and it takes a long time to scroll through existing records. Is there a way to do this more quickly?
ANSWER: There is. Under the Quick Links portion of your Dashboard, there is a link called “Find a Youth Record”. When selected, you can search a youth record either by name or Wrap ID. Further, there are search options you can use. When “Starts with” is selected, you can put the first letter, or first few of the youth’s last name, and a search will turn up all youths who meet those letters. From here you can select the proper youth.
You can also select “Contains” when looking up youth records. If you know part of a Wrap ID (e.g., 546Z), you can search that and all youth that meet those criteria will be displayed.
March 23, 2017 | Jeremy Becker
QUESTION: I’m new to the WrapTrack website and cannot see/add/modify cases/forms – what should I do?
ANSWER: A common answer to this is that because you are new, your site’s WrapTrack Configuration Administrator has not yet granted you permission to access, add or modify youth records and forms in the WrapTrack website. To fix this, your WrapTrack Configuration Administrator needs to log in with their credentials and give you permission. From there, you can then do your permissible duties within WrapTrack!
March 2, 2017 | Jeremy Becker
QUESTION: I have a Wraptrack account, but I the website will not let me log in. How can I resolve this?
ANSWER: There are a few possibilities if this occurs. If there is a message when you log in that states “Your account has been disabled,” your sites’ Wraptrack administrator may have disabled your account, which would bar you from logging into Wraptrack to update/add new forms. To address this, your administrator needs to log into his/her Wraptrack account, Select Admin → Administrative Tool → Select the Users tab → Manage users → Click your status (which would be ‘Disabled’), and select Enable. You will now be allowed to log back into Wraptrack.
If you get a message that your password is not accepted, it may be that your password has expired and needs to be updated. To do so, log in as normal and select the “Forgot Password?” link and you will be directed to a screen asking for your current password, a new password, and a confirmation of your new password, and the answer to your Security Question. After completing this step, you will receive and email from the Wraptrack website that your password has been updated. Then you are able to log back into Wraptrack with your new password.
Are there any issues you’ve been having with Wraptrack you don’t see here? Let us know!
May 24, 2016 | firstname.lastname@example.org
WERT has moved away from calculating combined scores across respondents for the WFI-EZ tool. We encourage sites not to calculate those kinds of scores either. We think that the experiences of youth, caregivers, and team members, and the perception of facilitators are all distinct components of wraparound fidelity, and that when you combine scores you wash out important differences.
If you would like to calculate a “total respondent” national mean, you could calculate the average of the four respondent-level means. However, this brings with it its own challenges. To reflect an accurate mean you would have to weight each average by the number of respondents nationally whose scores created the respondent-level means for each category (roughly those numbers are as follows: n=1071 facilitators, n= 1121 caregivers, n=443 youth, and n=557 team members). Without this step, creating a simple average of the 4 respondent-level means would skew the total average toward the averages of the categories with the most respondents, and therefore would not represent an accurate total-respondent mean.
There are several ways someone might calculate a “total” score in a situation like this: averaging each of the respondent-level averages, as suggested, weighing the scores by the number of respondents of each type (essentially putting everyone into a single pool), or first creating team-level averages and calculating means from there.
Each of these options has its own disadvantages, and we have decided that the most useful approach is to simply look at each of the scores separately. Please be reminded to view the Data Interpretation document on our website under the WrapTrack tab for Current Collaborators for more information on how to select respondent-level national means.
May 16, 2016 | email@example.com
WERT is excited to announce the revised Team Observation Measure called the TOM 2.0. WERT’s goal was to create a reliable and valid measure of adherence to the wraparound principles and key elements that is less burdensome and more sensitive to different elements of Wraparound practice implementation. In the revision, WERT was able to remove redundant items, make the language clearer and more consistent, remove non-essential items that show little variability on the original TOM, and separate the assessment of facilitation skills from fidelity to the Wraparound model.
Where the original TOM had 71 indicators across 20 items, the TOM 2.0 has 36 indicators across only 7 items. The TOM 2.0 is organized by the 5 Key elements, and includes indicators of meeting attendance, use of natural supports, facilitation, and outcomes based process. This aligns with the structure of the Wraparound Fidelity Index (WFI-EZ), our other widely-used fidelity assessment tool.
- From our pilot testing we can conclude that differences in training level and who administers the tool will affect the score;
- Ensuring observers are trained appropriately to complete observations, using the TOM 2.0 Manual and training PowerPoint will limit issues; and
- Staying up-to-date with training by completing the quizzes and continuing to use the TOM 2.0 materials will ensure reliability and validity of the information collected.
For more information about the TOM 2.0 or to sign up as a collaborator to use the tool, please visit our website.